Accommodations FAQs

Nekatur is the Basque Country agrotourism establishments, country houses and rural tourist apartments association. We count on over 70% of rural accommodation available in the Basque Country.

We are an association committed to preserving our cultural heritage, natural environment and way of life.

We aim to provide a comprehensive rural experience for our visitors, inviting them to explore the Basque Country's landscapes and culture, thereby strengthening the agricultural sector and promoting sustainable rural tourism.

About Nekatur

All affiliates must own or manage an agrotourism establishment, country house or rural tourist apartment in the Basque Country Region, and must have submitted the responsible declaration to the Basque Regional Government's Tourism Department.

To join Nekatur, you must submit the relevant documents, pay a one-time signup fee, pay the monthly fees, and agree to follow the association's guidelines and rules of conduct.

How to become an affiliate

Our association hosts 3 types of accommodation, in accordance with Basque Government regulations:

• Agrotourism establishments: “Agrotourism” combines the terms “agriculture” and “tourism” to describe accommodation, with or without board, in farmhouses or traditional establishments within farming operations where tourists can engage in agricultural and/or livestock activities.
  Link to regulations
• Country houses: Country houses that offer accommodation, with or without board, in buildings featuring typical rural architecture.
  Link to regulations
• Rural tourist apartments: Tourist apartments in rural areas, located in buildings or constructions that reflect the region's or local area's traditional architecture.
  Link to regulations 198-2013 Link to regulations 199-2013

Yes. You can sign an affiliation commitment and start enjoying a range of benefits and guidance. You will need to pay €50 when signing the commitment, which will be deducted from the signup fee later on.

A signup fee is required to join Nekatur. It is a one-off payment.

There are two signup fees:

• SIGNUP FEE: 150€
  Includes: signup + Nekatur plaque + online/telephone training in Nekatur tools.
• SIGNUP FEE WITH PHOTO REPORT: 300€
  Includes: signup + Nekatur plaque + online/telephone training in Nekatur tools + extensive photo report.

The monthly fee is calculated by adding €130 to one day's occupancy cost (determined by multiplying the number of rooms by their average price) and then dividing by 12 months.

Example: The annual fee for accommodation with 6 rooms, each priced at an average of €60, is calculated as follows:

6 rooms x €60 (price per room) = €360 (1-day occupancy) + €130 (fixed amount) = €490 divided by 12 months = €40.83 per month.

The fee is paid monthly.

Nekatur has a physical office in Donostia with a professional technical team dedicated to managing and developing the association's activities.

We offer a wide range of services, including personalised guidance, institutional representation, promotion and marketing, technological tools for full day-to-day management of your establishment, and access to specialised courses.

You can see all the services here.

Nekatur boosts the competitiveness of affiliated establishments by promoting best practices in accessibility, inclusion and sustainability.

We work collectively to integrate sustainability and inclusion into the daily practices of each affiliated establishment, as a fundamental principle for the development of tourism.

You can find more information about our commitment here.

As an association, Nekatur maintains common goals and rules of conduct approved by its affiliate establishments.

As an affiliate, you agree to pay the signup and monthly fees and commit to a minimum one-year membership.

You are invited to participate voluntarily and contribute ideas to activities organised by the association, following the common principles and goals established by all.

As an affiliate, you can participate in the association's decisions by speaking and voting at the General Assembly, the supreme body that unites all affiliates.

You can also volunteer to take part as a member of the governing board or in various working committees.

And, of course, you will enjoy all the benefits Nekatur offers you.

Our well-positioned website includes a profile for your accommodation establishment, along with a unique URL that you can use to promote your business if you do not have a website.

Our Central Booking System assists guests via phone, chat and email to resolve any doubts they may have when making a booking with you. We answer all queries in the client's own language.

We provide you with a Channel Manager, a tool to manage availability, seasons, prices and minimum nights for sale from a single point in a range of different websites.

We have an active presence on all social media, to promote our affiliated establishments and grow as a brand.

Your establishment is also included in the promotional material we use in fairs, events and various actions carried out in the Basque Country, Spain and abroad.